Inside Sales Engineering - LSM Staffing
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(865) 579-1645 info@lsmstaffing.com

Inside Sales Engineering

Inside Sales Engineer is the primary support resource for our customers, serving as a technical and product specialist.


Responsibilities:
• Resolve internal and external technical support requests related to product sizing, selection,
application, installation, and troubleshooting
• Process customer requests for quotation, follow-up on order status, shipment, and delivery of
order
• Resolve return requests and quality issues as needed
• Extensive interaction with customers, vendors, and sales team via phone, email, and in person
• Maintain an expert level of product knowledge and application
• Listen, understand, and convey customer requirements to other members of the sales team
• Resolve customer issues or difficulties in a manner consistent with  values and
financial objectives
• Maintain friendly, professional business relationships with customers, vendors and employees
• Capable of managing multiple tasks at once and resolve problems independently


Qualifications:
• Education: Bachelor of Science in Engineering or other related technical field of study
• Experience: 2 to 5 years in engineering or technical customer service, preferably with applying
rotating equipment
• Proficient in Microsoft Office and Adobe Acrobat
• Strong communication, interpersonal, and organizational skills


Benefits:
• Medical, dental, and vision insurance 
• Paid time off (as outlined by policies and procedures)
• Paid holidays (as outlined by policies and procedures)

EVEN DURING THESE DIFFICULT TIMES, WE WANT YOU TO KNOW THAT WE CONTINUE TO HAVE POSITIONS AVAILABLE AND ARE ALWAYS TAKING APPLICATIONS ONLINE HERE AND IN PERSON BY APPOINTMENT. YOU CAN REACH US ANYTIME DURING NORMAL BUSINESS HOURS AT 865-579-1645. THANK YOU, AND PLEASE STAY SAFE!
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